I exchanged Tether ERC20 for Kaspi Bank KZT, but the exchange was rejected. They requested the following information via Telegram: You must answer the questions and provide the requested documents. - What is your employment status? - What are your sources of income? - How did you receive funds before you deposited to us from your wallet/platform? Please provide us with proof of your deposit and withdrawal history from the sending platform to your wallet, from which you subsequently deposited to our platform. - What was the purpose of receiving the funds deposited to your wallet/platform? Provide proof of withdrawal from the sending platform to your wallet. - If the sender of the funds was not you, but a third party, please provide us with proof of communication/correspondence confirming receipt of the funds/payment. You must also provide the following documents: 1. A high-quality photograph of your identity document (passport or national ID), showing all sides. 2. A high-quality photograph of you holding this document.